Please keep in mind that we will only ship your order after it has been paid for.If, after two weeks, you don't make the payment for your order, we apologize but we'll have to cancel it. The payment deadline for our products is two weeks.We accept all payments listed on the Etsy Payments Policies (including Paypal).Here are our guidelines, in what comes to payment: Once you have received our item, we would love to hear from you!.If there is a warning, please keep in mind things might take anywhere from the usual time to a bit longer to get to you When this happens, we will make a warning on the main page of the shop, on the "Announcement" area. There might be times when the post office will inform us that due to an abnormal increase in mail volume, due to Holidays (like Christmas or Easter) or due to other problems outside our control, there might be delays to mail delivery.We will also not be able to ship any items during our holidays (we will let everyone know when that happens at the main page of our shop, underneath the title) Also, we cannot ship during weekends and/or days off (the post office is closed!). Keep in mind, we will only ship your item after it has already been paid for.We try to do a regular study of the post office shipping prices, so we can bring you the most affordable shipping possible, at all times.We apologize but, due to some problems that have happened in the past (and far too many packages getting lost on the way), we will only ship to India, Mexico and the Philippines if tracked mail is paid for by the buyer.We'll have proof that it was sent to you Because of this, and because it is your choice what service to pick, from October 2017 onwards, we are NOT responsible for any losses that might occur after the product is already out of our hands.The travel time is roughly the same, for normal and tracked mail Normal shipping is free, but it won't have a tracking number, while tracked mail will provide a number that will allow you to track your package as it is on its way to you. As of today (October 2017), we offer normal (not-tracked) and tracked shipping for all of our items.* Anywhere else: three to five weeks (depening on customs clearance). * North America (United States and Canada): two to four weeks (depening on customs clearance) * European countries outside the EU: two to three weeks * Countries that belong to the EU: one to two weeks Here are the the usual shipping times from here (Portugal, EU) to: Please be patient, the package might take different times to reach you, depending on where you live.We will let you know once your item has been shipped, both for normal orders and pre-orders (which will only be shipped after they are ready, as the listings will tell you).
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